• Thank you for your interest in Artello Hair Systems.

    For quick assistance in selecting one of the right products for you, please reach out to our customer support team on 9883260000 or send us a quick email on hello@artello.in. Alternatively, you can fill up the form below.

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Frequently Asked Questions

How long Artello Hair Wigs and Patches last for ?

Artello Hair Patches and Wigs are the most durable and long-lasting systems globally. Each product is carefully designed with different materials to suit customer specific requirements. Therefore, we suggest you reach out to our customer support to find out an estimated shelf life of a particular hair product.

Can I attach an Artello Hair Patch with Tape, Glue or Clips ?

Yes, Artello Hair Patches can be attached using any Tape, Glue, Clipping or Bonding method. However, we recommend usage of Tape and Glue together to achieve best and most natural results.

I am not able to find a payment option that i want to use ?

Please note that we have multiple payment options on our website including all major Indian Banks, UPI's and PayPal. However, if you are still not able to make a payment, please reach out to our customer support team for an instant resolution.

I need a specific density - Is it possible to request a customization ?

Generally, we supply low to medium or medium to high density hair systems that provides a perfectly natural look. But in case you feel you want to request a particular density, please feel free to reach out to our customer support team.

I live in Hot and Humid place. Can I still use an Artello Hair System ?

Yes, Absolutely. Most Artello Hair Systems have breathable materials to not only prevent moisture accumulation but also allows air ventilation to dry up the sweat. We recommend you buy Artello Hair Wigs that come with a lace.

I am an Artello Hair Wig for the first time - Hoping its not a permanent fix ?

Yes, Artello Hair Wigs are not a permanent fix for Hair Loss in Men. Its an instant hair transformation solution for Men and Boys suffering from Hair Loss due to injuries, medical conditions and other factors. It can also be used as a Hair Topper in some cases to enhance your overall hair looks.

Will people be able to find out that I am wearing an Artello Hair Patch ?

Artello Hair Patches are designed to blend seamlessly with your existing baldness or hair thinning issues resulting in an ultra-real and ultra-natural look. Hence, our products, if fixed and styled properly, makes the transformation undetectable.

Can I play sports and shower while wearing an Artello Hair Patch ?

Yes, You can sleep, play sports, run, gym, sweat and shower comfortably wearing an Artello Hair Patch. However, we suggest you avoid excessive usage hot irons, sprays, gels, sodium based shampoos and hard/chlorine water.

Does Artello Hair Systems require any special chemicals or shampoos for washing hair ?

Artello Hair Systems do not require any special chemicals or shampoos for washing. We recommend using basic ayurvedic or any sulphur-free / paraben-free shampoos for regular washing of the hair.

How can I get an Artello product earlier than the shown date because I need it urgently ?

If you require a faster shipping, you can always select a next day or by air service. However, the shipping speed and delivery commitment depends on your city and pin code. It is recommended that you speak to our customer service team before placing an order.

Does the hair tangle or get frizzy in Artello Hair Products ?

Artello uses 100% Natural Human Hair in all its products, therefore, chances of frizziness and tangling is very minimal subject to care instructions being followed. However, please do note thatexcessive usage of hard water and other chemical based products might result in diminishing the natural lacquer of real human hair.

Are Artello Hair Patches pre-styled in low, medium or high density ?

Artello Hair Systems are available in low, medium and high densities that you can request from our customer service team. However we do not pre-style it simply because our hair experts recommend that these systems should be installed before getting an hair cut for an ultra natural look.

Can I change the size or exchange a product from Artello in case it doesnt fit me ?

In case of a size mismatch or product exchange request, you can always contact our customer support team who will be more than happy to help as long as the product remains in original condition.

My baldness area size is 8.5 x 5.5 inches - Which Artello Patch size should I order ?

We always recommend ordering a size slightly larger than the baldness area because you can always shave off the extra hair for a perfect fitment. So the answer is 9x6 inches.

What is the exact colour of Artello Hair Patches or Wigs ?

We procure only 100% Virgin Human Hair from Indian Temples and that too only in the most Natural Indian Colour. Hence, Artello Hair Patches comes in an ultra natural Colour (between natural black and natural brown) which serves 98% of the Indian Population. Also, all our items can be coloured easily.

Is it possible to dye / colour / re-color the hair on Artello products ?

Yes, absolutely. Artello Hair Systems are manufactured using only Remy Human Hair, meaning, you can achieve any colour of your choice after installing our system. However, we advise you visit a professional hair stylist because the process of colouring/dying is slightly different for hair patches.

Are Artello Hair Patches / Wigs scalp friendly or I need to worry about anything ?

Yes, all Artello Hair Pieces are scalp friendly, breathable and comfortable for not only the Indian weather but also the Indian Scalps. However, if you have any known medical condition or allergies, please consult your doctor.

Do I need some professional help to fix an Artello hair patch ?

Although, you can easily install all Artello hair patches by yourself. However, It is advisable to get some help from a professional hairstylist or any hair patch consultant if you are using it for the first time.

Why is Artello not providing free clips and tapes ?

The free clips or the free tapes are made of some really low grade materials available at less than 100 rupees in the market. Please be noted that Artello's expertise is in mass procurement of 100% natural human hair and manufacturing highest quality hair pieces, therefore, not into offering freebies for push selling.

Can I straighten or curl Artello Hair Toupee for different occasions ?

Yes, you can easily use straightening or curling machines to achieve multiple hairstyles depending on occasions, however, we recommend that you take help from a professional for right heating temperature settings to avoid product damages.